Return Policy

Merchandise must be returned within 30 days. Merchandise cannot have been worn, or washed.
Merchandise must have all tags attached.  Paid shipping charges are non-refundable.

If you are not completely satisfied with your order you may return unused merchandise within 30 days from the original ship date. You will be refunded the full purchase price minus shipping charges.  Return Shipping is paid by the customer for merchandise.

Please send all return Items to:
320 N 10th St STE J
Sacramento, CA 95811

Refunds & Processing Time
Once we have received you package within the 30 day return policy, please allow 10 business days for your return to be processed.  You will be notified by email when the return has taken place.  After Root9 has returned funds back to your account your banking institution may require additional time to post.